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Note: All prices in US Dollars
Return Policy
A restocking fee of 20% is charged on non-damaged products returned to cover the cost of receiving, repacking and re-shelving the order.
No cash refunds - credit only will be issued with Real Good Toys for the Doll Houses and everything under the dollhouse category.
Shipping Policies

Most doll houses are shipped in 1-4 days.  
The "New Concept Doll Houses" need 7-10 days for processing and shipping, especially during busy seasons because these kits are custom packed for each order.
All other items will be shipped within one week.
You will receive the product from UPS.

Damaged Goods Policy
Merchandise sent from the manufacturer is inspected before sending.  All merchandise must leave the warehouse in perfect condition.  The package will come to you directly from the manufacturer.  
If merchandise arrives in less then "perfect" condition, it is VERY IMPORTANT that you identify the problem IMMEDIATELY - WHILE THE DELIVERY PERSON IS STILL THERE.  Any damage needs to be NOTED TO THE DRIVER.  You must insist they NOTE and make a record of boxes which are smashed, slashed, or crushed.  Even dents should be noted.
BEFORE you sign for a delivery, carefully inspect each item.  If the package appears damaged or looks like contents are missing, refuse the package.  If it appears to be "box" damage only, keep it.  
Notify Mary Thomas at mthomas16@new.rr.com IMMEDIATELY.

Shipping Charges. Servicing the USA only

Shipping of doll houses is charged according to weight through UPS.

All products are charged shipping and handling fees on a fee scale of:
  0-$24.99 orders are charged $13.00
  $25-$49.99 orders are charged $15.00
  $50 and more - orders are charged $20.00

Alaska and Hawaii need are charged:

  0-$24.99 orders are charged $20.00
  $25-$49.99 orders are charged $25.00
  $50 and more - orders are charged $30.00

 

 

 

 



20% off all Doll Houses at checkout!

SEE OUR NEW SECTIONS !! CRAFTS AND BUILD OR REFURB

 

CRAFTS

FOR THOSE WHO WANT TO MAKE THEIR OWN FOOD, FURNITURE, CLOTHING, RUGS, STAINED GLASS WINDOWS, ETC

BUILD OR REFURB

REFURBISHING AN OLD HEIRLOOM, BUILDING FROM SCRATCH, OR ADDING SPECIAL TOUCHES TO YOUR HOME.  (In process with more coming!)

Information about The Victorian Era


Information about the Colonial Era